Replace your property manager, your spreadsheet, and your group text — free for your first 3 units.
Add-ons available on every paid plan
Add 10 more units to your plan
Send and receive email right inside TenantSee
Sync events and deadlines with your calendar
Auto-pay is included on the Growth plan and above. Tenants authorize a Pre-Authorized Debit (PAD) once, and rent is debited automatically each month.
No percentages, no monthly minimums. Taken from your payout — never your tenant.
Failed, refunded, or successfully disputed charges reverse the fee automatically.
ACSS Debit timing. Live status on every charge — pending, settled, refunded, disputed.
Stripe Connect + ACSS Debit. Mandate records kept for the 90-day dispute window.
Prefer manual payments? Cash, e-transfer, cheque, and bank transfer are tracked free on every plan, including the free Hobby tier.
Plus standard Stripe ACSS Debit processing fees on auto-pay charges — current rates at stripe.com/pricing.TenantSee vs. the old way.
Take 8–12% of rent plus hidden fees. Hundreds a month, gone.
$200+
Separate apps for payments, maintenance, documents, and chat. The bills add up fast.
$150+
All of it in one place. Start free, scale affordably. Auto-pay rent collection adds a flat $1.99 per successful payment — no percentages, no hidden fees.
Free-$99
The fine print on plans, units, and online rent collection.
Each plan grows with you:
Unlimited buildings on every plan — we charge by unit, not building.
Need a few more units? Add them with the Extra Units add-on instead of jumping a tier.
Simple, predictable, no surprises. We charge by unit, not by building — so manage as many properties as you want.
Every tier includes unlimited buildings, team seats, storage, and full features. No hidden fees. Online rent collection (auto-pay) adds a flat $1.99 per successful payment — see the platform fee FAQ below.
Need extra capacity between tiers? Add-ons let you grow without jumping plans.
None. Zero setup fees, zero contracts, zero cancellation fees.
We earn your business every month. You stay because it works, not because you have to.
Online rent collection (auto-pay via Pre-Authorized Debit) is included on the Growth plan and above.
Landlords on the free Hobby or Starter plans can still record manual payments — cash, e-transfer, cheque, bank transfer — for free. Auto-pay is opt-in: you connect a payout account through Stripe Connect, then invite each tenant to authorize their own PAD mandate. Tenants who don't opt in keep paying the way they always have.
Two fees apply on each successful auto-pay charge, both paid by the landlord out of the same payout:
Neither fee touches your tenant — they always see the full rent amount on their statement.
We priced the TenantSee side this way on purpose. A 1% fee on a $2,000 rent is $20 a month per unit — that adds up fast on a portfolio. A flat $1.99 doesn't.
Pre-Authorized Debit settles in roughly 5 business days from the day the charge is initiated. That's a Stripe/banking timeline, not a TenantSee one — ACSS Debit (the underlying rail) is a batched system, so it's slower than card payments but cheaper and harder to chargeback.
What you'll see in TenantSee:
We surface every charge and payout on your dashboard so you always know where money is in the pipeline.
Two important things to know up front:
Failed payments don't auto-retry. Stripe does not automatically retry a failed PAD charge — that's a Canadian banking rule, not a TenantSee choice. If a charge fails (insufficient funds, mandate revoked, account closed, etc.), we email both you and the tenant immediately. You can re-attempt the charge manually, accept payment another way, or work with the tenant directly.
Tenants have a 90-day dispute window. Under Canadian Payments Association Rule H1, individual tenants can dispute a personal-account PAD debit with their bank for up to 90 days, with no questions asked. If a dispute succeeds, the funds (and the $1.99 platform fee) are reversed. We keep the auto-pay records and mandate authorization on file for you, and we surface every dispute as soon as it's filed so you can respond.
No platform fee is charged on failed payments, refunds, or successful disputes.
No credit card required
Free forever on Hobby plan
Cancel anytime