For tenants
A short guide to what you can do on TenantSee as a tenant, with a link to the steps for each task.
When your landlord uses TenantSee, you get your own account where you can pay rent, send repair requests, see your lease and read the documents your landlord shares with you. TenantSee is free for tenants. Pick the task you need.
Get started
- Accept your invitation and log in: the email your landlord's setup sends, accepting an invitation, and logging in for the first time
- Log in and use two-step verification: add a password or passkey, or turn on two-step verification
Pay rent and check payments
- Set up auto-pay as a tenant: pay by pre-authorized debit when your landlord invites you to
- See your payments and receipts: check what's due, see every payment and download a receipt
Ask for a repair
- Send a repair request: tell your landlord what needs fixing and follow it until it's done
- Write to your landlord in Messages: message your landlord, if they use Messages in TenantSee
Your lease and your account
- Find your lease and documents: your lease terms, a shared lease, and the documents your landlord shares
- Update your profile and preferences: change your name, phone number, language or theme
Where to find things
From the sidebar, you can open:
- Home for your rent, open repairs, recent payments, your home's details and your landlord's contact details
- Payments for your rent and payment history
- Maintenance for your repair requests
- Messages, when your landlord uses Messages in TenantSee
- Documents for the files your landlord shares with you
- Settings for your profile, preferences, notifications, auto-pay and security
- Help Center for these articles
On a phone, Home, Payments, Maintenance and Documents are in the bar at the bottom, and the rest are under More.
Articles connexes
- Accept your invitation and log in
What to do when your landlord adds you on TenantSee: which email you got, how to accept an invitation, and how to log in for the first time.
- Set up auto-pay as a tenant
Set up pre-authorized debit from your landlord's invitation, know what comes out of your account, and cancel it if you need to.
- Send a repair request
Tell your landlord what needs fixing, add photos, follow the request until it's done, and reopen it if it isn't fixed.
- See your payments and receipts
Check what rent is due, see every payment on record, and download or find your receipts.
- Find your lease and documents
See your lease terms and your landlord's contact details, understand a shared lease, and download the documents your landlord shares.
Toujours bloqué?
Écrivez à [email protected] ou utilisez le formulaire de contact.
Les questions sur votre loyer ou vos réparations s'adressent à votre propriétaire, pas à TenantSee.