Choose a role for each team member
See what Owners, Admins and Users can do, and which role to give each person on your team.
TenantSee uses a role-based permission system to control what each team member can do within your company. There are three company roles — Owner, Admin, and User — plus a separate Tenant experience.
Company roles
| Role | Description |
|---|---|
| Owner | Full access to everything, including removing team members and deleting payments |
| Admin | Nearly full access — can manage all properties, tenants, and payments, but cannot remove team members or delete payments |
| User | Read-only access to buildings, units, tenants, and payments, plus the ability to upload documents |
Owner
The Owner role has unrestricted access to all features. Owners can:
- Create, edit, and delete buildings, units, tenants, and payments
- Upload and manage documents
- Invite and remove team members
- Change team member roles
- Manage company settings and billing
- View reports and export data
Admin
Admins can do almost everything an Owner can, with two exceptions:
- Cannot remove team members from the company
- Cannot delete payment records
This makes Admin ideal for property managers or trusted team members who need full day-to-day control.
User
The User role is designed for team members who need to view information but shouldn't make changes:
- Can view buildings, units, tenants, and payments
- Can upload documents
- Cannot create, edit, or delete property records
Tenant accounts
Tenants have a completely separate experience from company team members. When a tenant logs in, their sidebar has:
- Home — Their rent, repairs, recent payments and home details
- Payments — Their rent and payment history
- Maintenance — Submit and track repair requests
- Messages — When their landlord uses Messages in TenantSee
- Documents — Documents shared with them
- Settings — Their account
Tenants can only see data related to their own units and cannot access any company management features. See the For tenants guide for what they can do.
Switching contexts
If you belong to multiple companies, you can switch between them using the context switcher in the account menu. Your role may differ between companies — you might be an Owner in one and a User in another.
Articles connexes
- Set up your company and team
Update your company's details and logo, invite team members, and change their roles.
- Set up your account and first rental
Create your account, add your first building and units, and invite your first tenant.
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